Legal & trust
Privacy Policy
How Konekte collects, uses, shares, protects, and retains information.
Last updated: July 12, 2026
Information we collect
- Account and authentication information, including email and profile identifiers.
- Business, creator, and media-platform profiles, including languages, location, audience, platforms, rates, and inventory.
- Campaign requests, briefs, messages, deliverables, reviews, and settlement-status records.
- Payment-preference information. Konekte is designed not to store full bank or card account numbers for campaign settlement.
- Subscription and transaction metadata received from Stripe; Konekte does not receive full payment-card details.
- Locale, session, device, diagnostic, error, and security information generated when you use the service.
- Prompts and related content submitted to AI-assisted features.
How we use information
- Provide authentication, profiles, discovery, matching, briefs, campaign workflows, settlement records, reviews, translations, and support.
- Operate subscriptions, enforce limits, prevent abuse, secure the service, and investigate issues.
- Improve functionality and understand service performance.
- Comply with law and enforce agreements.
How information is shared
Public creator and media profiles expose marketplace-safe fields. Campaign participants can see information needed for their shared workflow. Service providers may process information on our behalf, including Supabase for application data and authentication, Stripe for subscription billing, hosting providers, and configured AI model providers.
We may disclose information when required by law, to protect rights and safety, or as part of a corporate transaction. We do not represent that Konekte sells personal information.
Retention and deletion
Information is retained while needed to operate the service, maintain campaign and settlement records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary by data type.
You may request account or personal-data deletion through the support channel made available in the service. Some records may be retained where legally permitted or required, including security, financial, dispute, and audit records.
Your choices and rights
You can update many profile fields in your account and control accepted payment methods. Depending on where you live, you may have rights to access, correct, delete, restrict, or obtain a copy of personal information, or object to certain processing.
Requests may require identity verification. Applicable rights and exceptions depend on local law.
Security and international processing
Konekte uses technical and organizational safeguards appropriate to the service, including access controls and database row-level security. No service can guarantee absolute security.
Service providers may process information in countries other than your own. Appropriate legal mechanisms should be documented as provider configuration and operating regions are finalized.
Children, changes, and contact
Konekte is intended for users who are at least 18 years old. We do not knowingly collect personal information from children through the service.
We may update this policy as practices change. Privacy questions and requests may be submitted through the support or privacy channel published in the service.